Order / Shipping

Shipping costs depend on the total weight and volume in combination with the specified delivery address and are calculated automatically.

Pick up is also possible!

We always send a confirmation when your order is ready to be collected.

Pick up times:
Monday to Friday
9:00 AM – 4:00 PM

Pick up address:
Storkstraat 12
2722 NN Zoetermeer

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

That depends on your location. Orders processed here will be delivered within 2-3 business days in the Netherlands or Belgium. Deliveries abroad can take 3-7 business days. Delivery details will be included in your confirmation email.

Once you have created an account, we will assess whether you can order on account.

Once approved, this option will become visible at checkout.

Cancellation is possible as long as the order has not been shipped or collected.
Please contact us as soon as possible.

E-mail: info@3bute.nl

You will receive the invoice for your order by email immediately after placing an order. In the B2B portal, you can enter an email address to send the invoice to, for example, the accounting department.

Haven't received an invoice? Check your SPAM.

If you have a B2B account, invoices are available under orders.

Product

Our textile products are fire-retardant certified according to the following standards: DIN 4102-B1 and/or M1 and/or EN 13501 and/or NFPA 701

DIN 4102-B1 is a German industry standard. Fire class B1 is a classification within the German standard. B1 indicates that the material is difficult to ignite and fire-retardant.

M1 is the fire class for the French system.

NFPA 701 is the standard for the United States.

Finally, there is also a European classification system in which the material is certified EN 13501.

The certificate will be automatically sent by email with an order.

In addition to flannel, this product is also called deco-molton, juncko or tear-off cloth.

Flannel is a woven fabric made of 100% cotton with a soft, lightly brushed texture. Read this blog post about how flannel is made

General

When you create a (free) B2B account with us, you can:

– Track your order
– View your order history
– Allow multiple employees to order under the account
– Easily change your personal details
- Access better prices
- Review your order history

We handle your data carefully.
We adhere to the General Data Protection Regulation (GDPR).

Any further questions?

If we haven't answered your question yet, please submit it below. We'll get back to you as soon as possible.